We are now looking for a Customer Service Manager (m/f/d) for our Customer Service.

 

Your tasks:

  • Organisation, monitoring and further development of work processes within the department

  • Customer advisory

  • Management of day-to-day business

  • Complaints processing

  • Preparation of reports and expert opinions for customers, insurance companies and planning offices

  • Conducting training courses

  • Reporting and processing of feedback to optimize the products for responsible departments

You offer us:

  • Completed degree in mechanical engineering or a comparable degree

  • State-certified technician / technical specialist

  • Professional experience as a manager

  • Ideally several years of professional experience in customer service

  • high customer and service orientation

  • Good written and spoken English

  • Knowledge of motor controls and switches would be an advantage

We offer you:

  • An attractive and varied work environment
  • Flexitime and 30 days holiday
  • A permanent employment relationship
  • Employer-funded pension
  • Subsidized lunch in our canteen (fresh, regional)

Are you interested?

Then we look forward to receiving your detailed application documents stating your salary expectations and a possible starting date.

Send application documents

If you have any questions, please do not hesitate to contact Ms. Kromer by phone on +49 (0) 7571 109-26.