We are now looking for a Customer Service Manager (m/f/d) for our Customer Service.
Your tasks:
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Organisation, monitoring and further development of work processes within the department
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Customer advisory
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Management of day-to-day business
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Complaints processing
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Preparation of reports and expert opinions for customers, insurance companies and planning offices
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Conducting training courses
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Reporting and processing of feedback to optimize the products for responsible departments
You offer us:
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Completed degree in mechanical engineering or a comparable degree
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State-certified technician / technical specialist
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Professional experience as a manager
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Ideally several years of professional experience in customer service
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high customer and service orientation
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Good written and spoken English
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Knowledge of motor controls and switches would be an advantage
We offer you:
- An attractive and varied work environment
- Flexitime and 30 days holiday
- A permanent employment relationship
- Employer-funded pension
- Subsidized lunch in our canteen (fresh, regional)
Are you interested?
Then we look forward to receiving your detailed application documents stating your salary expectations and a possible starting date.
If you have any questions, please do not hesitate to contact Ms. Kromer by phone on +49 (0) 7571 109-26.