We are now looking for a Customer Service Manager (m/f/d) for our Customer Service.

Your tasks:

• Organisation, monitoring and further development of work processes within the department

• Customer advisory

• Management of day-to-day business

• Complaints processing

• Preparation of reports and expert opinions for customers, insurance companies and planning offices

• Conducting training courses

• Reporting and processing of feedback to optimize the products for responsible departments

You offer us:

• Completed degree in mechanical engineering or a comparable degree

• State-certified technician / technical specialist

• Professional experience as a manager

• Ideally several years of professional experience in customer service

• high customer and service orientation

• Good written and spoken English

• Knowledge of motor controls and switches would be an advantage

We offer you:

• An attractive and varied work environment
• Flexitime and 30 days holiday
• A permanent employment relationship
• Employer-funded pension
• Subsidized lunch in our canteen (fresh, regional)

Are you interested?

Then we look forward to receiving your detailed application documents stating your salary expectations and a possible starting date.

Send application documents

If you have any questions, please do not hesitate to contact Ms. Kromer by phone on +49 (0) 7571 109-26.